Whole-body physiotherapy in Balmain

No. You can book physiotherapy at RedoHealth directly, without a GP referral. You only need paperwork if someone else is paying: a GP chronic condition management plan for Medicare, or your claim or plan details for workers compensation, CTP or the NDIS.

We can generally see new patients within the same week, and sometimes on the same day they book. You can see every physiotherapist’s available times on our online booking page, or call the clinic on 02 8021 2180 and we’ll find you a time.

Initial consultations at RedoHealth are 60 minutes and follow-up appointments are generally 45 minutes. We also offer a 90-minute initial consultation in certain circumstances, particularly for patients travelling into Sydney who benefit from more time for their first assessment.

An initial consultation costs $195 to $270 and a follow-up costs $155 to $202.50, depending on which physiotherapist you see. Private health rebates are claimed on the spot through HICAPS, so you only pay the gap.

Yes. If your extras cover includes physiotherapy, we claim your rebate on the spot with HICAPS, including from a digital fund card. To check how much you’ll get back, give your fund item number 500 for an initial consultation or 505 or 506 for a follow-up.

No, RedoHealth doesn’t bulk bill. You pay the fee on the day, and we claim your private health rebate on the spot through HICAPS, or process your Medicare rebate at the clinic if your GP has set up a Chronic Condition Management Plan.

Yes, if your GP has set up a Chronic Condition Management Plan for you. Eligible patients can access up to five allied health services a calendar year, and GPs often allocate some or all of these to physiotherapy. We don’t bulk bill, so you pay the full fee and we can process your Medicare rebate at the clinic.

Yes. We treat icare workers compensation and CTP (car accident) patients, and Brendan, Roisin and Lawrence are SIRA-registered physiotherapists, with Josh SIRA registered for exercise physiology. Call the clinic on 02 8021 2180 to book, and have your claim number, insurer and case manager’s contact details ready. RedoHealth is not a registered NDIS provider, but we can see self-managed and plan-managed NDIS participants.

It depends on what’s going on. A recent, straightforward injury is usually easier to put a timeframe on than a longstanding or complex problem. At your first appointment we’ll explain what we’ve found, what we think is contributing, what treatment and rehabilitation will involve, the likely timeframe and the next steps.

In most cases, no. Your physiotherapist will assess you, let you know whether a scan would help and refer you to your GP or a specialist if needed. If you already have scans, bring the images and reports to your first appointment.

Wear loose, comfortable clothes you can move and exercise in, such as shorts and a top that lets us see your back and shoulders. Part of the assessment happens in the gym, so bring shoes you can walk, squat or run in.

A physiotherapist assesses, diagnoses and treats injuries and pain using hands-on treatment, exercise and advice. An accredited exercise physiologist uses exercise to help people manage chronic health conditions and build long-term strength and fitness. At RedoHealth they work as a team: you can start with our exercise physiologist directly, or move across from physiotherapy when you are ready to build strength and capacity.

ConnectTherapy™ is a whole-body approach to physiotherapy assessment and treatment developed by Canadian physiotherapist Dr Linda-Joy Lee. It looks for your drivers, the areas of the body that may be contributing most to your symptoms, which aren’t always where you feel pain. Brendan McGovern and Jane Le Fevre are Certified ConnectTherapy™ Practitioners.

The Balmain clinic is open 7am to 7pm Monday to Thursday, 7am to 5pm on Fridays and 8am to 1pm on Saturdays, so you can come before or after work. We are closed on Sundays.

Yes to telehealth. Redo Online offers video consultations and guided programs with our clinicians, and we provide individualised home exercise programs through our exercise app where appropriate. We don’t routinely provide home visits.